AI Magic for Telco: NVIDIA and Amdocs Lead the Revolution

NVIDIA and Amdocs Collaboration

Globally, the telecommunications sector, which powers today’s networked world, is estimated by IDC to be worth an astounding $1.7 trillion.

Telcos handle several petabytes of data per day across their networks, so it’s a big operation. With projections indicating that global data transactions would surpass 180 zettabytes by 2025, that volume is only expected to rise.

A growing number of telcos are using generative AI, which boosts productivity and efficiency across sectors, to address this need for data to be processed and analyzed.

AI Revolution with NVIDIA and Amdocs

NVIDIA unveiled an AI foundry service that provides businesses with a complete system for developing and refining unique generative AI models. The service consists of an assortment of NVIDIA AI Foundation for excellence Designs, NVIDIA NeMo infrastructure and devices, and NVIDIA DGX Cloud AI computer systems and services.

Amdocs, a top supplier of applications and services for media and communications companies, will leverage the AI foundry service to optimize enterprise-grade massive language models for the media and telco sectors. This will enable them to quickly implement generative AI use cases in a variety of business domains, including customer experiences, network operations, and provisioning. The Amdocs amAIz architecture will utilize NVIDIA accelerated computing to power the LLMs.

The alliance between Amdocs and Microsoft, which was previously announced, is strengthened by this collaboration, allowing service providers to implement these applications in trustworthy and secure settings, both on-premises and in the cloud as well.

Unique Models for Unique Outcomes

While early generative AI applications relied on large datasets, businesses are now more concerned with creating unique models that can carry out specialized, sector-specific tasks.

Telcos may offer specialized solutions that yield more accurate outcomes for specific use cases by educating models on private data.

Amdocs is using the most recent NVIDIA AI foundation service to make the creation, tweaking, and implementation of these bespoke models easier.

With these fresh generative AI capabilities, such as guardrail features, at their disposal, service providers may maximize resource efficiency, improve performance, and expand flexibly to accommodate changing demands.

The Global Telco Infrastructure Footprint of Amdocs

According to OMDIA, Nvidia and Amdocs services are utilized daily by over 350 of the largest media and telecommunications firms in 90 countries, that include 27 of the top 30 suppliers of services globally. Nvidia and Amdocs systems power over 1.7 billion digital journeys every day, affecting over 3 billion people globally.

By offering safe, affordable, and outstanding performance generative AI capabilities, NVIDIA and Amdocs are investigating a number of generative AI use cases to streamline and enhance operations.

Initial use cases include customer service, such as speeding up customer inquiry resolution by utilizing data from throughout the whole organization.

Additionally, the businesses are investigating methods for coming up with fixes for configuration, coverage, or performance problems as they come up in network operations.