In this article let us discuss about the Voice over Internet Protocol, Advantages And Disadvantages Of Using VoIP and How does it work.
What is VoIP?
VoIP allows internet-based voice calls. By transforming audio impulses into digital data packets, VoIP allows users call from computers, cellphones, or VoIP phones. Video conferencing, internet connectivity, and decreased long-distance call charges are benefits. VoIP has changed voice communication with flexible and affordable solutions.
How does VoIP work?
Over the Internet, VoIP services transform voice into a digital signal. In the event that a conventional phone number is contacted, the signal is transformed into an analogue signal before it reaches its destination. VoIP enables you to make calls straight from a computer using a dedicated VoIP phone or a regular phone with a specific adaptor. Airports, hospitals, cafés, and other places provide wifi hot spots where you may connect to the Internet and utilise VoIP services.
Equipment Required in VoIP
- VoIP services require a very fast Internet connection.
- High-speed internet connection is available through LANs, cable modems, and other means.
- Users require appropriate hardware, including PCs, VoIP phones, or adapters.
- A certain computer or VoIP phone is required to use certain VoIP services.
- Another alternative offered by other services is to use a regular phone with a VoIP adaptor.
- Mice and low-cost software are needed for computer-based exams.
- It is possible to connect VoIP phones straight to a broadband connection.
- Like conventional telephones, they function.
- Those who have a VoIP adaptor on their phone can call numbers normally.
- In certain situations, the provider may offer a voice call.
Evolution of VoIP Service
A company called VocalTech launched the first VoIP service in 1995. The first Internet-based phone, appropriately titled the InternetPhone, was introduced by the company. There was no built-in video capability, and both users needed to be logged into the same program in order to converse.
The user experience was poor with early VoIP systems since they often suffered call dropouts and distortions. However, the service improved further until Skype’s 2003 launch, which enhanced VoIP’s attractiveness and use for everyday consumers. Due to this, video calls and landline calls with far higher sound quality may now be done for free.
The COVID-19 epidemic also helped the VoIP industry by increasing the number of administrators and office workers who began working remotely. Office administration has become even more dependent on VoIP and associated services like Zoom as teleconferencing has become the new norm for the normal company.
Local Call vs Long Distance Call
Only calls to other VoIP users are often included in the free services offered by some providers. Your VoIP provider may let you to select an area code that differs from the one you reside in. Callers may be charged for long distance calls based on their area code and service. Similar to traditional phone service, long-distance calls to numbers outside of their calling region may incur fees from certain VoIP providers. For a specified number of minutes and a predetermined fee, some VoIP services allow you to make calls from any location.
Is VoIP Regulated by the FCC?
The FCC took over 911 duties in June 2005 for VoIP service providers that provide interconnected VoIP services that allow users to make and receive calls over a regular phone network. It is important to note that 911 calls sent using VoIP are handled differently from those placed through your traditional phone service. Consumer fact page has detailed information on the differences between VoIP and 911 services.
In addition, the FCC requires interconnected VoIP providers to comply with the Communications Assistance for Law Enforcement Act of 1994 (CALEA) and contribute to the Universal Service Fund, which funds communications services in high-cost areas and phone subscribers who meet specific income requirements.
What are the Advantages of using VoIP
- Certain VoIP services include capabilities and services that are either unavailable with a conventional phone or must be purchased separately.
- There is no need to pay for both a standard phone line and a broadband connection.
- Both personal and company phone communication costs are essentially eliminated with VoIP technology.
- When you get broadband or higher-speed Internet access, as well as Internet cable television channels, Internet providers sometimes provide you free VoIP phone service.
- The Internet provider must pay a little bit more for this service, but the customer does not pay more, thus there is a win-win situation involved.
Disadvantages Of Using VoIP
- The service provider might not supply backup power, and certain VoIP services are inoperable during blackouts.
- Using emergency service numbers, not all VoIP systems establish a direct connection with emergency services.
- VoIP service providers might or might not provide directory support.
- The main flaw of VoIP services is that they tend to slow or cluster. It is sent in packets, which causes a slight delay in the sound.
- Generally speaking, beginners won’t be able to tell the difference between VoIP and analogue conversations.
- During blackouts, a number of VoIP services malfunction if neither the provider nor the user has backup power.
