Thursday, December 19, 2024

Customer Uses Google AI Agents With Gemini In Vertex AI

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Google AI Agents

Google teams have been building off the Next product momentum by releasing more potent versions of Gemini 1.5 Pro, extending general availability for Gemini Flash and Imagen 3, and making investments in its Vertex AI platform. And its goods are being used incredibly well because to all of this innovation.

It was thrilled about how rapidly customers have been able to take ideas from trial into production with its Vertex AI platform, and intrigued by what they are doing.

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Its unified, single development platform, Vertex AI, enables them to produce complex generative artificial intelligence agents and experiences more quickly. It is the only unified platform that enables customers to design, ground, deploy, and manage AI agents and experiences, as well as discover and access models. It is built upon its top-notch infrastructure.

With its AI bots, they can work more efficiently. Together with specially designed agents for Customer Engagement and Search, it provide Gemini for Google Cloud and Gemini for Google Workspace. Together with creating their own, customers are truly enjoying these bundled agents.

They are confidently implementing models that take the most thorough approach to business truth foundation. This gives them more control over their brand voice and consumer experience, and it also greatly increases answer accuracy and completeness

Categories of AI agents

AI agents are special because they assist in achieving particular objectives, such as helping a customer choose the ideal shoes, assisting a worker in selecting the best health benefits, or assisting nursing staff with more seamless patient hand-offs during shift changes.

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Customer agents 

Customer agents provide excellent recommendations. Customer agents can be voice and video integrated into product interactions and operate smoothly across a variety of platforms, including the web, mobile, and point of sale.

It is keeping up this momentum by releasing its own set of bundled agents. As an illustration, it provide Customer Engagement Suite with Google AI, an end-to-end program that combines the cutting-edge AI capabilities with the extensive feature set of its industry-leading Contact Center AI solution.

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Image credit to Google Cloud

Employee agents

Employee agents facilitate teamwork and increase productivity

Processes may be streamlined, repetitive chores can be managed, employee inquiries can be addressed, and important communications can be edited and translated by employee agents.

Click treatments creates digital treatments that are prescribed and intended to address medical conditions. To swiftly identify opportunities to improve the patient experience in clinical trials, their Clinical Operations team uses Gemini for Google Workspace to convert complicated operations data into meaningful insights.

With its industry-leading collaboration and productivity solutions, Gemini for Google Workspace, it provide employee agents that enable customers to accomplish more tasks faster, more confidently, and with better efficiency. According to a recent survey it conducted with its enterprise Gemini customers, each user saves an average of 105 minutes every week. Not only does Gemini for Workspace help you complete tasks more efficiently, but 75% of daily users report that it enhances the quality of their work.

Data agents

Data agents facilitate more efficient research and data analysis

Data agents can help with research synthesis, new model development, and answering inquiries regarding both internal and external sources. But most importantly, they can help identify questions it hasn’t even considered asking and then obtain the answers.

Security agents 

Security personnel considerably quicken the pace of investigations

To increase awareness and enforce compliance standards, security agents automate response and monitoring. Additionally, they can aid in protecting models and data from intrusions like malicious prompt injection.

Creative agents

Anyone can develop their artistic, producing, or design talents with the aid of creative agents

With their superior production and design abilities, creative agents can enable organizations to work with slides, photos, and more. To aid in the exploration and development of creative concepts, many companies are assembling agents alongside their marketing, audio and video production, and creative teams.

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Drakshi
Drakshi
Since June 2023, Drakshi has been writing articles of Artificial Intelligence for govindhtech. She was a postgraduate in business administration. She was an enthusiast of Artificial Intelligence.
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