The Self-Repair Programme from Samsung Is Now Available in Brazil and Mexico
By providing a different method of repair, the purpose of this project is to provide customers more agency so that they may retain their equipment for a longer period of time.
The worldwide self-repair programme from Samsung Electronics Co., Ltd. is now available in the Brazilian and Mexican markets, as the company has announced. With the help of this project, users will have access to an additional repair option, which will increase their level of convenience and make it possible for them to hold on to their Galaxy devices for as long as possible. If the item is fixed correctly, this will also extend the product’s life cycle and help reduce the amount of electronic waste.
“Samsung is working to extend the lifecycle of our devices and to encourage users to experience optimised performance of their Galaxy devices for as long as possible,” the company said in a statement. “The company is also working to increase the number of countries in which our products are sold.” According to Virgilio Moreira, Senior Director of Customer Service at Samsung Latin America, “This is yet another initiative in this direction, expanding access to repairs and broadening possibilities for our consumers.”
Kits for do-it-yourself repairs often include components including a phone screen, charging port, and rear glass. In addition, they include all of the tools and instructions in the manuals that are required to carry out the maintenance and repairs. In the beginning, the programme will provide assistance with repairs for the Galaxy S20, S21, and S22 series of smartphones.
Repairs Made Eligible Through Use Of Samsung Contigo
The firm currently offers the “Samsung Contigo” programme in Brazil, and it will soon extend it to other countries in the area. This programme gives independent repair shops who are interested in the brand access to the original components and qualified information that are used by the brand, which are vital elements for delivering service that is dependable and long-lasting.
Technicians who are enrolled in the programme are given access to guidelines and instructions that may assist them in the repair of a variety of Samsung devices, such as mobile phones, televisions, and home appliances. Professionals are thus able to keep up with the most recent fashions and technology thanks to this.
Access to Extraordinary Perks and Advantages Via Select+
In conjunction with the release of the new foldable Galaxy Z Fold5 and Galaxy Z Flip5 smartphones as well as the Galaxy Tab S9 tablets, Samsung has introduced a new programme called Select+ that will provide a special incentive to customers who purchase any of these devices in Latin America. The assistance program’s primary objective is to provide customers of premium devices with an exceptional level of priority service in the event that they need extra help.
Among the benefits is first-class access to private support channels as well as the provision of new protective films. In addition, the programme ensures priority service at Samsung service centres as well as in-home care, both of which are accessible in the principal capitals and major metropolitan centres of the nations that make up the area.
Access to special material, such as films and tutorials with explanations, commonly asked questions, and step-by-step instructions on various functionalities of Samsung’s newest premium smartphones, is another distinction between Select+ and regular Samsung membership. This content is shared by Samsung members.
A Brief Description of Samsung Electronics Co., Ltd.
Through innovative concepts and technology, Samsung motivates people all around the globe and helps define the future. The firm is revolutionising many different industries, including those of televisions, smartphones, wearable devices, tablets, digital appliances, network systems, and memory, system LSI, foundry, and LED solution providers.
